Information We Collect

If you reach out regarding corporate floral designs or gift services, we gather information you knowingly supply. This includes your name, company name, email, telephone, delivery locations, and particulars for your flower needs. Payment details are collected when placing orders, though transactions are handled securely by our payment partners.

For corporate clients, we may also obtain extra business data like registration details, preferred delivery timing, and budget constraints to tailor our services to your organization's requirements.

We automatically gather technical details when you visit our site, such as your IP address, browser, device details, and navigation paths. This helps us enhance site performance and learn how visitors discover our services.

How We Use Your Information

We mainly use your data to complete orders and deliver outstanding customer support. This covers order processing, coordinating deliveries, crafting bespoke arrangements per your specifications, and communicating about your needs.

We also use information to enhance our services and website experience, helping us identify which corporate floral offerings are most valuable to clients and how we can better serve the business sector in United Kingdom.

Information Sharing and Disclosure

CleftShoalAnchor respects your privacy and does not sell your personal data to third parties. We disclose information only as needed to deliver our services or when required by law.

We may share essential information with trusted service providers who assist us in running our business, including delivery partners, payment processors, and tech service providers. These partners are contractually bound to protect your data and use it solely for the services they perform for us.

We may disclose data when required by law, a court order, or government requests. We may also share information to safeguard our rights, property, or safety, or the safety of our clients and staff.

Data Security Measures

We regard the protection of your personal data with utmost seriousness and deploy suitable technical and organizational safeguards to guard it. This encompasses safe data storage, encrypted transfers, and restricted access to personal information within our company.

Although we deploy robust security measures, no online transmission method is totally secure. We continuously update our security practices to counter evolving threats.

Your Privacy Rights

You hold important rights concerning your personal data. Subject to applicable laws, you may access, rectify, erase, or limit how your information is used.

To exercise these rights, please reach out using the contact details at the end of this policy. We will respond within a reasonable period as mandated by law.

Data Retention

We keep personal data only as long as needed to deliver our services and satisfy legal obligations. Retention durations vary by data type and purpose.

Cookies and Website Tracking

We employ cookies and comparable technologies to enhance your browsing experience and gain insights into how people use our site. Cookies enable us to recall your preferences and assess site performance.

You can adjust cookie options in your browser settings. Note that turning off some cookies could impact site functionality. For thorough details about how we handle cookies, please consult our Cookie Policy.

Third-Party Links

Our site might include links to external websites or services. This privacy policy covers only CleftShoalAnchor and our site. We are not accountable for the privacy practices of third-party sites.

We recommend reviewing the privacy policies of any third-party sites you reach via links on our site.

Policy Modifications

We may periodically revise this privacy policy to reflect changes in our practices, offerings, or legal obligations. When substantial updates occur, we will adjust the "Last Updated" timestamp at the top of this policy.

We invite you to review this policy from time to time to stay informed about how we safeguard your privacy.

Contact Us About Privacy

If you have questions about this privacy policy, want to exercise your privacy rights, or have concerns about how we handle your information, please reach out to us.